Are you an experienced restaurant manager with a passion for delivering exceptional dining experiences? The Evergreen Restaurant, located within Carpenders Park Garden Centre, is seeking a dynamic and driven leader to take full charge of our popular restaurant and lead it to new heights. You’ll work closely with the owners of the business, making a direct impact on the future of the restaurant. This is a hands-on role, perfect for someone who thrives in a fast-paced, customer-facing environment.
What We Offer:
- Balanced Work-Life: Enjoy a structured schedule with day shifts and two days off each week, including one weekend day.
- Competitive Salary & Benefits: We offer a competitive salary, pension scheme, and generous discounts—15% off at The Evergreen Restaurant and 25% at our garden centre.
- Free Perks: Complimentary lunch during your shifts and free on-site parking.
- Positive Work Environment: Be part of a stable company with a great culture, forward-looking plans, and regular social gatherings.
Key Responsibilities:
As the Restaurant Manager, you will:
- Lead Operations: Oversee the day-to-day operations of The Evergreen Restaurant, ensuring everything runs smoothly from opening to closing.
- Drive Sales & Profitability: Set and achieve sales targets, manage budgets, and improve overall profitability through strategic initiatives.
- Team Management: Recruit, train, and develop a high-performing team. Foster a positive work environment that encourages collaboration, accountability, and growth.
- Collaborate with Ownership: Work directly with the business owners to develop and implement strategies that align with the overall vision of the restaurant and garden centre.
- Hands-On Leadership: Lead by example, getting involved in daily operations, assisting the team during busy periods, and ensuring the highest standards of service are consistently delivered.
- Customer Experience: Ensure every guest has an exceptional dining experience. Handle customer feedback and complaints with professionalism and a focus on continuous improvement.
- Inventory & Supplier Management: Oversee stock control, order supplies, and negotiate with suppliers to maintain quality and cost-efficiency.
- Compliance & Safety: Ensure all health, safety, and hygiene standards are met.
- Strategic Planning: Collaborate with senior management and the owners on long-term strategies, menu development, and promotional activities to boost customer engagement and satisfaction.
- Reporting & Analysis: Prepare and present weekly performance reports to the owners, identifying opportunities for improvement and innovation.
What We’re Looking For:
- Proven Leadership: A minimum of 3-5 years of experience managing a high-volume restaurant, café, or similar food service operation.
- Business Acumen: Strong understanding of financial management, including budgeting, forecasting, and profit optimisation.
- Operational Excellence: Expertise in managing staff rotas, stock control, and inventory management.
- Customer-Centric: A passion for delivering outstanding service and an eye for detail.
- Strong Communication: Excellent interpersonal skills, with the ability to engage and inspire both your team and customers.
- Problem Solver: A proactive and creative approach to overcoming challenges and driving continuous improvement.
- Hands-On Approach: Willingness to roll up your sleeves and get involved in every aspect of the restaurant's operations.
About Us:
The Evergreen Restaurant, located within the family-run Carpenders Park Garden Centre in Watford, is known for our handmade scones, homemade cakes, and freshly prepared dishes, all served in a vibrant environment filled with beautiful house plants.
Join Our Team:
This is a fantastic opportunity to step into a management role where your expertise and passion for food and service will be valued. If you’re ready to lead a dedicated team, work closely with the business owners, and take a hands-on approach to making a significant impact on our restaurant’s success, we want to hear from you.
Apply Now to become the driving force behind the success of The Evergreen Restaurant!
